Incident Management
- Incident Management restores normal service operation while minimizing impact to business operations and maintaining quality.
Roster Management
- Roster management is the process of managing employee shift assignments, working hours, and leave.
Schedule System
- Use schedules to specify when service level agreements or inactivity monitors are active, or to specify when on-call rotations should take effect. Schedules are rules that include or exclude time for various actions or tasks.
Cleaning Task
- The system automatically creates pre-cleaning and post-cleaning tasks for that shift. These tasks are generated using the respective templates available with the application.